Posted by & filed under Consumer/Buyer Behavior, Ethics, Innovation, Retail Marketing, Services Marketing, Supply Chain.

Description: Toast, a start-up that sells software to help restaurants with online ordering, has had a rollercoaster of a year managing through the pandemic. Of late, business has been booming,

Source: – video report

Date: Nov 24, 2020


Questions for discussion:

  • Explain the changing environment facing the firm.
  • Do you think it can sustain this level of growth once the pandemic subsides?
  • How should investors handle this opportunity?
  • Do you think management has handled its employees ethically?