Posted by & filed under Consumer/Buyer Behavior, Innovation, Marketing Strategy, Relationship Marketing, Retail Marketing, Services Marketing, Supply Chain.

Description: Food delivery apps like Uber Eats, DoorDash, and SkipTheDishes—a Winnipeg-based homegrown competitor to the US-based services—had already established a foothold before the pandemic. The greater need for delivery last year elevated their influence in food service, even though the fees they charge have raised concerns in the restaurant industry and for regulators.


Date: Jan 25, 2021


Questions for discussion:

  • What does the report say about the food service industry in Canada and food delivery services, in particular?
  • Do you think the industry is doing all that it can, from a marketing point of view?