‘It’s critical’: Shuttered fitness studios move online to stay afloat in era of COVID-19

Posted by & filed under Consumer/Buyer Behavior, Ethics, Innovation, Integrated Marketing Communications (IMC), Relationship Marketing, Retail Marketing, Services Marketing.

Description: Wave of digital workout options flood the market in wake of COVID-19 closures Source: CBC.ca Date: Apr 03, 2020 Link: https://www.cbc.ca/news/business/it-s-critical-shuttered-fitness-studios-move-online-to-stay-afloat-in-era-of-covid-19-1.5521491 Questions for discussion: How have these businesses responded to the challenges they face related to Covid -19 closures? How can they maintain relationships with customers during this period of uncertainty? What would you… Read more »

The U.S. Tried to Build a New Fleet of Ventilators. The Mission Failed.

Posted by & filed under Ethics, Global Marketing, Integrated Marketing Communications (IMC), Marketing Research, Supply Chain.

Description: As the coronavirus spreads, the collapse of the project helps explain America’s acute shortage. Source: NYTimes.com Date: Mar 29, 2020 Link: https://www.nytimes.com/2020/03/29/business/coronavirus-us-ventilator-shortage.html Questions for discussion: What does the article say is the primary reason for the failure to produce an inexpensive ventilator? Could this issue have been avoided if multiple governments around the world… Read more »

COVID-19 Will Turbocharge Legal Industry Transformation

Posted by & filed under Consumer/Buyer Behavior, Global Marketing, Innovation, Integrated Marketing Communications (IMC), Services Marketing.

Description: The 2019 novel coronavirus (COVID-19) is attacking the health, financial welfare, social order and political stability of nations across the globe. At a time when millions are fighting to survive illness, financial hardship, political upheaval, and other existential threats, it is difficult to look beyond the moment. The scourge of COVID-19 will pass. When, at what… Read more »

How coronavirus could permanently change the movie industry

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Description: The COVID-19 coronavirus outbreak has sparked a dramatic first for the movie industry: movies are being made available at home the same time they’re available in theaters. Source: CNBC.com – video report Date: Mar 20, 2020 Link: https://www.cnbc.com/2020/03/20/how-coronavirus-could-permanently-change-the-movie-industry.html Questions for discussion: How is the movie industry adjusting to the behavioral changes taking place as a result… Read more »

How the TV Industry May Be Affected by the Coronavirus

Posted by & filed under Consumer/Buyer Behavior, Innovation, Integrated Marketing Communications (IMC).

Description: With the ever-changing situation surrounding the coronavirus outbreak, it is unclear how long the pandemic will last and what its effect on the economy—and therefore the TV industry—will be. Source: eMarketer.com Date: Mar 23, 2020 Link: https://www.emarketer.com/content/how-the-coronavirus-could-affect-the-tv-industry Questions for discussion: What does the report say about how the TV industry might be affected by… Read more »

Melanie Deziel On How To Generate Unlimited Stories – This Week’s Six Pixels of Separation Podcast

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Description: Melanie Deziel is the founder of StoryFuel and a keynote speaker on the topics of native advertising and branded content. She’s taught professionals around the globe to brainstorm better, think like journalists and tell better brand stories. Melanie was the first editor of branded content at The New York Times, where she wrote the native ads that won… Read more »

Why many passengers grounded by COVID-19 aren’t getting refunds for cancelled flights

Posted by & filed under Consumer/Buyer Behavior, Ethics, Global Marketing, Marketing Research, Product Brands and Branding, Relationship Marketing.

Description: Airlines say they are doing what they can as the COVID-19 pandemic hurts business Source: CBC.ca Date: Mar 27, 2020 Link: https://www.cbc.ca/news/business/passengers-grounded-covid-19-air-canada-westjet-sunwing-1.5510105 Questions for discussion: Do you think the airlines are handling customer claims for refunds properly? What damage is likely to their brands and customer-relations images as a result of this publicity? Can… Read more »

Why Tech Companies Can Regain Consumer Trust as Coronavirus Crisis Continues

Posted by & filed under Consumer/Buyer Behavior, Ethics, Global Marketing, Product Brands and Branding, Relationship Marketing.

Description: As the government continues to wrestle with the COVID-19 epidemic, US consumers and news organizations have rediscovered one of the things that made social media so valuable: Democratizing information about a fast-moving global story brings to light important narratives that official sources may miss, ignore or suppress. Source: e-Marketer.com Date: Mar 17, 2020 Link:… Read more »

The World Catches a Dangerous Virus of the Mind

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Description: The coronavirus is more than a health menace. It’s a wealth destroyer that the global economy will have to live with for many months to come. Source: Bloomberg.com Date: Feb 25, 2020 Link: https://www.bloomberg.com/news/articles/2020-02-28/the-world-catches-a-dangerous-virus-of-the-mind?srnd=businessweek-v2 Questions for discussion: What does the article say about what was known about the coronavirus a month ago and how people… Read more »

Self-Checkout Is Changing the Retail Landscape

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Description: The upsurge of self-checkout and unmanned stores like Amazon Go is freeing consumers from one of the things they detest most: long checkout lines. Source: eMarketer.com Date: Mar 16, 2020 Link: https://www.emarketer.com/content/self-checkout-is-changing-the-retail-landscape?ecid=NL1001 Questions for discussion: What does the report say about how retailers and their customers are adapting to self-checkout? What do you think… Read more »